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Terms & Conditions

The Website Owner, including subsidiaries and affiliates (“okayapower.com” or “Okayapower” or “we” or “us” or “our”) provides the information contained on the website or any of the pages comprising the website (“website”) to visitors (“visitors”) (cumulatively referred to as “you” or “your” hereinafter) subject to the terms and conditions set out in these website terms and conditions, the privacy policy and any other relevant terms and conditions, policies and notices which may be applicable to a specific section or module of the website.

Terms & Conditions – sample template

Welcome to okayapower.com. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern oplstore.zepo.in’s relationship with you in relation to this website.

The term ‘Okayapower’okayapower.com’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is D-7 Udyog Nagar, Rothak Road, New Delhi-110041. The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.
  • Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
  • From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • You may not create a link to this website from another website or document without [business name]’s prior written consent.
  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of India or other regulatory authority.


Information on this site is provided “as is” without warranty of any kind. Information on this Web site may contain typographical errors, technical inaccuracies or other errors and may be changed at any time without notice. Nasaka has a policy of continuous improvement of products and reserves the right to make improvements or changes to products without notice.

Ordering & Payment

a) Order: The order placed by the customer shall be processed subject to the successful processing of the payment made by the customer.

b) Payment Mode: The Payment may be made by Credit Card, Debit card, Cash cards, Amex and Diners Card or net banking. We do not accept any other form of payment, including without limitation, cheques, and money orders.

EMI Schemes may be available by payment through Select Credit Cards.

c) For the  security purpose , the billing name and address on the  credit card must match that of the information  submitted by the customer. If the information provided does not match, your order may be delayed in processing. We reserve the right to cancel any order that does not adhere to these criteria.

d) Payment Methods, Promotions & Discounts offered, on products sold on this web page are subject to the discretion of Nasaka and may be changed frequently.

e) Statutory Taxes: All purchases on E-Store shall be subject to relevant statutory taxes.

Pricing, Specifications and Availability

All prices are in India Rupees. Prices, specifications and availability of products are subject to change without notice. Due to the changing nature of the white goods market, and because of the technical differences in the equipment of our customers, product descriptions may not reflect current technical information, and we cannot be responsible for photographic differences in product size, shape and colour.


Credit Card Details

Credit card information collected for the purpose of payment of Product(s) purchased at Nasaka E-store will be stored securely using a 128 bit Secure Socket Layer (“SSL”) technology.

We do not store any Credit card Information at our end.

Further the said information will not be utilized or shared by Nasaka with any third parties unless required for fraud verifications or by law, regulation or court order. Nasaka shall not be liable for any credit card fraud. The liability for use of a card fraudulently will be on the customer using the said card and the onus to ‘prove otherwise’ shall be exclusively of the customer.

Delivery, Return, Warranty & Liability

a) Delivery and Return – The products on E-Store are available in select cities within India. The delivery days shall be all weekdays, with an exception to National Holidays and any other public holiday. Delivery shall be made within 7-10 business days from the time of purchase. However, depending on the billing address delivery in remote areas may take more than 10 business days.

b) Return Policy –The damaged goods maybe returned subject to the policy of Nasaka.

c) Warranties- The Nasaka Product warranty obligations are limited to those set forth in the printed literature included with the Products and Nasaka shall be directly responsible for any warranty repair and claim.

Nasaka warranty policy
Pre filiter No Warranty
Carbon filter        (on all models ) 6 months from date of installation
Sediment filter     (on all models ) 6 months from date of installation
Post carbon filter  (in 24*7) 6 months from date of installation
Nano silver filter   (on all models except 24*7 ) 6 months from date of installation
All other spares    ( on all models ) 12 months warranty from date of installation
All models 1st year service free
On Stage 11 & 12 2nd & 3rd year service is free but spares are chargeable
Note : Warranty is applicable only upto 2000 TDS ( Total dissolved solids )

d) Limitations of Damages & Liability- Nasaka shall not be liable to customer for any special, incidental, consequential or punitive damages, or for any claim by any third-party. Customer agrees that for any liability related to the purchase of Products, Nasaka shall not be liable for any amount of damages above the amount paid by the Customer for the purchase of the product under these terms and conditions.

e) Shipment; Delivery; Risk of loss.                                        .
Title to and risk of loss of, the Products shall pass to Buyer as soon as the Products are delivered by seller to the carrier. Each shipment date is approximate, and Seller shall not be responsible for any damages of any kind resulting from any delay in shipment or delivery of any Products. No determent of shipment at Buyers request beyond the shipment date indicated will be made except upon written notice to Seller at least 30 days in advance (Please cheque the period as we promise delivery time of 7 days )of such shipment date and on terms that will indemnity Seller against all loss and additional expense, including, but not limited to demurrage, handling, storage and insurance charges, and on the condition that Buyer immediately pay Seller the following as they relate to such shipment: (i) all expenses already incurred, (ii) the value of parts completed and ready for shipment, (iii) profit on work in process, and (iv) any amounts which Seller is legally committed to pay to third parties.



Nasaka  reserves the right to accept or cancel orders for any reason. The customer agrees not to dispute the decision made by Nasaka and accept Nasaka’s decision regarding the cancellation. Nasaka also reserves the right to cancel your order in case of:

  • Problems identified by our credit and fraud avoidance department.
  • Inaccuracies or errors in Product or pricing information.
  • non availability of product ordered.
  • Any other reasons beyond reasonable control of Nasaka

We may also require additional verifications or information before accepting any order. We will contact you if all or any portion of your order is cancelled or if additional information is required to accept your order. If your order is cancelled after your credit card has been charged, the said amount will be returned back in your Credit Card Account.

Typographical Errors

This website may contain any typographical error including pricing and if a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing, Nasaka  shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. Nasaka shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Nasaka shall issue a credit to your credit card account equal to the amount  charged.


User shall at all times fully indemnify and hold harmless Nasaka and their officers, directors, agents, and employees, associate companies from any and all costs, losses, claims, demands, damages and liabilities ,actions including costs and reasonable attorneys’ fees, made by any third party and/or penalty imposed due to and/or arising out of User’s breach of the Terms & Conditions and/or User’s violation of any law, rules or regulations and/or the rights of a third party and/or the infringement by User including, without limitation, intellectual property rights infringement, obscene and/or indecent postings, and on-line defamation, and/or any third party using the User’s account, of any proprietary and/or other right of any person and/or entity.

Intellectual Property

Nasaka is a brand owned by Okaya Power Limited. This Nasaka E-Store Website (hereinafter termed as Website) is owned by Nasaka and is maintained and managed by company itself. The website is a Copyright of Nasaka protected by Copyright Laws of India. Any unauthorized use of the website including but not limited to unauthorized copy, imitation of the contents, material, design of the website is unlawful and is a punishable offence as per Indian Copyright Act,1957. All material on this site is provided for lawful purposes only. None of the information on this site may be copied, distributed or transmitted in any way for commercial use without the express written consent of the owner. Users may use or download the content or material on the website for personal, non commercial use provided the contents are not altered and modified in any way. Operation of E-Store for Nasaka products.

Governing Law:

This agreement and any sales made/booked hereunder shall be governed by the laws of India. The Parties to the dispute shall make all endeavours to settle their disputes amicably. If the Parties are unable to settle their dispute amicably the dispute shall be resolved as per applicable Law. The disputes shall be settled as per Laws of India and shall be subject to the Jurisdiction of Courts of New Delhi